Measuresoft is pleased to announce that as part of standard support we can now offer tools for online remote support with out the need to configure routers or firewalls. Measuresoft Remote Support operates entirely over http and requires no inbound web server so it does not require you to configure your routers or firewalls. It also allows you to manually switch on and off when Measuresoft support personnel can access your system so you can rest assured that no third parties can attempt to access your system at other times. No additional software licences or costs apply. Please follow the instruction here to install Measuresoft Remote Support tools and provide us with online access to your systems for remote support.